Fa works in the Business Services sector at Noted and Done, SA de CV, leading as the general manager of this enterprise, which offers executive virtual assistant services. Coming into the YLAI Fellowship, Fa’s top business challenge is marketing and sales. This fellow hopes to learn about best practices in diversity and inclusion and technology start-ups during the host placement. Fa would like to know how companies have adapted their procedures to accommodate the current need for remote working. Another important area of focus is innovative strategies for generating sales.